Property Inspection Manager Support

FAQ 18

• My Condition Report Entry is Generating As An Exit
• How Do I Reset My PIM Password
• How Can I Copy Notes Over From A Previous Inspection
• How Do I Change The Email Address The Inspection Is Sent To
• How Can I Integrate/Link My Device With My Property Management System

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PIM Cloud 14

• Getting Around the PIM Cloud Dashboard
• Managing Company Details
• Managing User Details
• Managing Integrations With PIM
• Managing Inspections

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Cloud Integration 1

• Using the PIM Dashboard to Submit to Cirrus8

Getting Started Videos, PIM Settings and Inspection Types 6

• Getting Started Video (Residential Inspections)
• Getting Started Video (Commercial Inspections)
• Features And Functions Overview (App)
• First Time Set Up
• Inspections and Inspection Types Overview

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Inspections 17

• Adding and Starting an Inspection
• Adding Notes or Comments
• Capturing Photos and Video in PIM
• Annotating Photos
• Moving Media

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Integrations 17

• Chintaro (Basic) Integration
• Chintaro Cloud Integration
• Cirrus8 Integration
• Cirrus8 Integration | Work Requests
• Cirrus8 Integration | Scheduled Ad-Hoc Inspections

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Settings 6

• Adding Inspectors and Copying Existing Inspectors
• Setting Up Customised Emails
• Setting Up Inspection Areas and Sub Inspection Areas
• Setting Up Shorthand Words and Phrases
• Setting Up Smart Property Profiles

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Inspections, Photos & Reports 29

• How do I transfer PIM from iPad to iPhone ?
• Help! I can't take photos in the PIM app
• Going Paperless? - Digital signatures and Tenants/Owners comments
• Need help with oversized reports ?
• I can't preview or submit my Inspection Report

View all 29

Backup and iCloud 3

• Do I need to backup my iPad or iPhone and what happens with my PIM data if I lose my device ?
• Choosing your Apple ID/ Employees Using Their Own Devices
• How do I access or backup my inspection reports and photos?

General, Subscriptions & Administration 14

• How do I upgrade to PIM Premium ?
• What are the Benefits of Using Property Inspection Manager?
• We plan on using PIM for all our inspections. Will it hold all our properties?
• Who uses PIM and who is PIM ?
• Does PIM run on an iPhone ?

View all 14

Technical Troubleshooting 13

• The PIM app is running slowing using the latest iOS. How do I make it faster ?
• How do I turn on Voice Dictation (Siri) on my new iPad/iPad Mini?
• How do I setup on Mail on my iPad so I can check my office emails and send to support ?
• Does PIM support AirPrint and which printers are supported ?
• What happens if I need to restart PIM or close down other apps?

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Commercial, Building and Cleaning Inspections 1

• Commercial, Building and Cleaning Inspections

PIM Report Gallery 1

• PIM Report Template Gallery

What's New in PIM 54

• What's New in Version 5.3.9 (June 2025)
• What's New in Version 5.3.8 (May 2025)
• What's New in Version 5.3.6 (February 2025)
• What's New in Version 5.0.8 (September 2023)
• What's New in Version 5.0.7 (September 2023)

View all 54

Newsletters, Brochures & Brand Guide 2

• Access PIM Newsletters
• PIM Sales Brochure

Webinars 13

• May 2023 Webinar - Introducing PIM Cloud Dashboard
• November 2022 Webinar - Getting the most from PIM and Cirrus8
• May 2022 Webinar - PIM and Cirrus8 - Integration and Workflow
• November 2021 Webinar - PIM and Cirrus8 Improvements
• November 2021 Webinar - Getting the most from PIM

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PIM Case Studies & Testimonials 5

• LJ Hooker Burwood Case Study
• Harcourts Integrity Case Study
• Investors Edge Case Study
• Burgess Rawson Case Study
• Happy PIM Customers

Sales Videos 1

• PIM Welcome Sales Video

PIM Terms of Service 2

• PIM Terms of Service
• Terms and Conditions - Competition December 2022