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Knowledge base
Basics of PIM
Getting Started Videos
2
Getting Started Video (Residential Inspections)
Getting Started Video (Commercial Inspections)
Getting to Know PIM
3
Download, Log In & First Time Set Up
Navigating your way around PIM
Customising Your Settings in PIM
How To Guides - Inspections
8
Understanding Inspections and Inspection Types
Adding Inspections
Adding Notes or Comments
Adding Photos
Previewing and Submitting Inspections
See all 8 articles
How To Guides - Settings
6
Adding an Inspector in PIM
Setting Up Inspection Areas and Sub Inspection Areas
Setting Up Property Profiles
Setting Up Shorthand Words and Phrases
Adding Signatures
See all 6 articles
Get more out of PIM
Data Sharing From REST, Property Tree, GeeDee, Console, Chintaro, Palace and Cirrus8
11
Property Tree Instructions - Property Management Software
Property Tree Integration Instructions - Setup
Cirrus8 Instructions - Property Management Software
REST Instructions - Property Management Software
Gee Dee Instructions - Property Management Software
See all 11 articles
Batch Sharing, Repeat and Delete Inspections in PIM
3
Sharing Inspections in PIM
Repeating Inspections in PIM
Deleting Inspections in PIM
Sharing Settings
1
Sharing Settings in PIM
Customise Emails From PIM
1
Setting up customised emails in PIM
Troubleshooting
Inspections, Photos & Reports
23
Need help with oversized reports ?
I can't preview or submit my Inspection Report
How do I customise reports in PIM ?
How do I send my reports back to the office ?
Optimising Photos in PIM
See all 23 articles
Backup and iCloud
3
How do I backup my iPad and what happens with my PIM data if I lose my device ?
How do I access or backup my inspection reports and photos?
Choosing your Apple ID and backing up your iPad
General, Subscriptions & Administration
12
How do I upgrade to PIM Premium ?
What are the Benefits of Using Property Inspection Manager?
We plan on using PIM for all our inspections. Will it hold all our properties?
Who uses PIM and who is PIM ?
Does PIM run on an iPhone ?
See all 12 articles
Technical Troubleshooting
12
The PIM app is running slowing using the latest iOS. How do I make it faster ?
How do I turn on Voice Dictation (SIRI) on my new iPad/iPad Mini?
How do I setup on Mail on my iPad so I can check my office emails and send to support ?
Does PIM support AirPrint and which printers are supported ?
What happens if I need to restart PIM or close down other apps?
See all 12 articles
Customised Solutions Available
Commercial, Building and Cleaning Inspections
1
Commercial, Building and Cleaning Inspections
PIM Report Gallery
1
PIM Report Template Gallery
Press Room
PIM Case Studies & Testimonials
5
LJ Hooker Burwood Case Study
Harcourts Integrity Case Study
Investors Edge Case Study
Burgess Rawson Case Study
Happy PIM Customers
What's New in PIM
28
What's New in Version 3.6.2 (September 2018)
What's New in Version 3.6.1 (September 2018)
What's New in Version 3.6.0 (August 2018)
What's New in Version 3.5.3 (June 2018)
What's New in Version 3.5.2 (May 2018)
See all 28 articles
Newsletters & Brochures
2
Access PIM Newsletters
PIM Sales Brochure
Sales Videos
1
PIM Welcome Sales Video
PIM In-App Videos
PIM App Videos
4
PIM Getting Started Video
Taking Better Photos in PIM
Faster Inspections with Shorthand Words in PIM
Setting up Inspection Areas and Property Profiles in PIM
Policies
PIM Terms of Service
1
PIM Terms of Service
Help Desk Software
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