The quickest and easiest way to get reports from PIM is through the standard Submit Inspection function.  But here at PIM, we are known for our flexibility, so of course, we have other fantastic ways of getting hold of your reports and photos:


        (1) Share from Reports Folder in PIM

        (2) Extract from iTunes (Mac/PC) or Finder (for the latest version of Mac)


When using Submit Inspection, and if the report is oversized, you should have already received the links via email to download your oversized reports. For more information on these options, please refer to our Oversized Reports FAQ.


(1) Share From Reports Folder in PIM

Once an inspection has been successfully submitted or previewed, PIM will save a finished copy in the Inspection Reports Folder. 


Step 1: Make sure you are in the Inspection Home screen for the correct property then tap the Report Folder icon at top of the screen.

Step 2: Locate the correct report then tap Options to see sharing options.  


For more information on this option, please refer to our Sharing Reports and Photos from PIM guide.


(2) Extract From iTunes

With PIM being an iPad app you can always access your reports and photos directly from iTunes.  Depending on which version of iTunes you are running on your PC/Mac just follow our instructions below.  If you are running the latest version of Mac which has no iTunes, you can use "Finder" to access your reports and photos.

1. If using iTunes v12 or later

  • Launch iTunes.
  • Plug your device via USB.
  • Tap on the iPad icon in the top left-hand corner of iTunes, at the end of the music, video icons, etc (See Diagram below: iTunes v12 - Select iPad/iPhone).
  • Then choose the Apps tab (on the left of the screen) (See Diagram below:  iTunes v12 - Click Apps).
  • Scroll down to File Sharing section.
  • Select PIM. (See Diagram below:  iTunes v12 - select PIM)
  • Select your relevant directories and click on the “Save To…” button (you may need to scroll down to see this button) and then with the new window that is displayed select the area you would like to save the files to and click "Save To" Or "Select Folder". Your reports and photos will be saved into that area on your PC/Mac. Or directly drag & drop documents from the list to the desktop on your PC/Mac. The reports are structured according to the Inspection Date/Address for each Inspector.

NOTE: It is not possible to copy folders and multiple selections from the computer to the device using this method for use in PIM

PC  and MAC ScreenShots

iTunes v12 - Select iPad/iPhone


iTunes v12 - click File Sharing


iTunes v12 - select PIM


2. If using iTunes v11 or later

  • Launch iTunes.
  • Plug your device via USB.
  • Tap on the iPad icon in the top right-hand corner of iTunes (See Diagram below : iTunes v11 File Sharing - Select iPad).
  • Then choose the Apps tab (at the top of the screen).
  • Scroll down to the File Sharing section. (See Diagram below: iTunes v11 File Sharing - File Sharing)
  • Select PIM.
  • Select your relevant directories and click on the “Save To…” button or directly drag & drop documents on the list to your PC/Mac. The reports are structured according to the Inspection Date/Address for each Inspector.

NOTE: It is not possible to copy folders and multiple selections from the computer to the device using this method for use in PIM

iTunes v11 File Sharing Screen
iTunes v11 File Sharing - Select iPad

iTunes v11 File Sharing


iTunes File Sharing Screen