Property Inspection Manager Support
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Contact us at support@propertyinspectionmanager.com
Knowledge base
FAQ Most Asked Support Questions
FAQ
17
My Condition Report Entry is Generating As An Exit
How Do I Reset My PIM Password
How Can I Copy Notes Over From A Previous Inspection
How Do I Change The Email Address The Inspection Is Sent To
How Can I Integrate/Link My Device With My Property Management System
View all 17
Getting To Know PIM
PIM Cloud
14
Getting Around the PIM Cloud Dashboard
Managing Company Details
Managing User Details
Managing Integrations With PIM
Managing Inspections
View all 14
Cloud Integration
1
Using the PIM Dashboard to Submit to Cirrus8
Getting Started Videos, PIM Settings and Inspection Types
6
Getting Started Video (Residential Inspections)
Getting Started Video (Commercial Inspections)
Features And Functions Overview (App)
First Time Set Up
Inspections and Inspection Types Overview
View all 6
How To Guides
Inspections
19
Adding and Starting an Inspection
Adding Notes or Comments
Adding Photos/ Videos
Annotating Photos
Moving Media
View all 19
Integrations
15
Chintaro Cloud Integration
Cirrus8 Integration
Cirrus8 Integration | Work Requests
Cirrus8 Integration | Scheduled Ad-Hoc Inspections
Cirrus8 Integration | Unscheduled Ad-Hoc Inspections
View all 15
Settings
6
Adding Inspectors and Copying Existing Inspectors
Setting Up Customised Emails
Setting Up Inspection Areas and Sub Inspection Areas
Setting Up Shorthand Words and Phrases
Setting Up Smart Property Profiles
View all 6
Troubleshooting
Inspections, Photos & Reports
28
How do I transfer PIM from iPad to iPhone ?
Going Paperless? - Digital signatures and Tenants/Owners comments
Need help with oversized reports ?
I can't preview or submit my Inspection Report
How do I customise reports in PIM ?
View all 28
Backup and iCloud
3
Do I need to backup my iPad or iPhone and what happens with my PIM data if I lose my device ?
Choosing your Apple ID/ Employees Using Their Own Devices
How do I access or backup my inspection reports and photos?
General, Subscriptions & Administration
14
How do I upgrade to PIM Premium ?
What are the Benefits of Using Property Inspection Manager?
We plan on using PIM for all our inspections. Will it hold all our properties?
Who uses PIM and who is PIM ?
Does PIM run on an iPhone ?
View all 14
Technical Troubleshooting
13
The PIM app is running slowing using the latest iOS. How do I make it faster ?
How do I turn on Voice Dictation (Siri) on my new iPad/iPad Mini?
How do I setup on Mail on my iPad so I can check my office emails and send to support ?
Does PIM support AirPrint and which printers are supported ?
What happens if I need to restart PIM or close down other apps?
View all 13
Customised Solutions Available
Commercial, Building and Cleaning Inspections
1
Commercial, Building and Cleaning Inspections
PIM Report Gallery
1
PIM Report Template Gallery
Press Room
What's New in PIM
50
What's New in Version 5.0.8 (September 2023)
What's New in Version 5.0.7 (September 2023)
What's New in Version 5.0.5 (June 2023)
What's New in Version 5.0.2 (May 2023)
What's New in Version 4.8.2 (February 2023)
View all 50
Newsletters, Brochures & Brand Guide
2
Access PIM Newsletters
PIM Sales Brochure
Webinars
13
May 2023 Webinar - Introducing PIM Cloud Dashboard
November 2022 Webinar - Getting the most from PIM and Cirrus8
May 2022 Webinar - PIM and Cirrus8 - Integration and Workflow
November 2021 Webinar - PIM and Cirrus8 Improvements
November 2021 Webinar - Getting the most from PIM
View all 13
PIM Case Studies & Testimonials
5
LJ Hooker Burwood Case Study
Harcourts Integrity Case Study
Investors Edge Case Study
Burgess Rawson Case Study
Happy PIM Customers
Sales Videos
1
PIM Welcome Sales Video
Policies/Terms and Conditions
PIM Terms of Service
2
PIM Terms of Service
Terms and Conditions - Competition December 2022
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