From the PIM Cloud Dashboard, each user can manage their own profile — including their staff photo, name, email address, and password. Log in using your existing PIM credentials and tap your avatar initials in the top right corner, then select Update User Details.
Note: To update company-wide settings such as your logo, office address, or branding colour, see our Managing Company Details guide instead. |
Staff Photo
To upload or replace your staff photo, tap Upload Avatar, browse to your image file, and tap Open. Once uploaded, your photo will appear on the default Routine Inspection Report.
Tip: Use a clear, high-resolution headshot in portrait format, no larger than 2MB. PNG and JPG files are both supported. |
Name and Email
To update your name or email address, tap Edit Details, make your changes, and tap Save Details. Your email address is used as your login for both the Dashboard and the PIM app — if you change it, remember to use the new address next time you log in.
Password
To update your password, tap Edit Password, enter your new password, confirm it, and tap Save Password.
- Your password must be at least 6 characters and include a mix of letters, numbers, and symbols.
- Tap the eye icon to show or hide your password as you type.
- Updating your password here will also update your login for the PIM app.
Tip: If you share a PIM login with other property managers in your office, let them know whenever the password is changed so they're not locked out. |
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