This guide explains how to set up the Property Inspection Manager (PIM) app on a new device, including login, transferring settings, syncing inspections, and enabling integrations.


1. Downloading the App & Logging In

  • Download PIM from the App Store.

  • Log in using your existing PIM Premium account credentials.


Not sure of your login?

Check with a colleague or contact our support team at support@propertyinspectionmanager.com.


2. Selecting Your Industry & Region

After logging in:

  • Choose your Industry Type: Residential or Commercial.

  • Select your Region.

    If you’re in Australia, select your state to load the correct region-specific templates.


3. Transferring Your Custom Settings (Recommended)

If you’ve customised:

  • Property Profiles

  • Shorthand Words/Phrases

  • Inspection Areas

  • Report Templates

…it’s recommended to transfer these settings from your old device first - How to Share Your Settings


4. Syncing Inspections from the Dashboard

Once your settings have been transferred:

  1. Tap the Cloud icon at the top of the inspection list.

  2. Tap the Filter icon (a small circle with three horizontal lines). This opens the Sync Filter screen, where you can choose which inspections to sync.

  3. Select the inspections you wish to sync.

  4. Tap the Downward Arrow icon and then select Import Selected.

  5. Confirm the import when prompted.

For more details on syncing inspections refer to our guide - Syncing Inspections – Step-by-Step Guide


5. Re-Enabling Property Management System (PMS) Integrations

If you’re using Property Tree, Re-Leased, or Cirrus8:

  • These settings should carry over if transferred.

  • If not, go to: Settings > Advanced Integrations and for your integration,

    tap Enable for your specific property management system.


6. If Not Transferring Settings (Start Fresh)

If you prefer to start from scratch:

  1. Download and log in to the PIM app.

  2. Go to Settings > PIM Admin > Inspectors.

  3. Tap the “+” button to add yourself, or edit the existing inspector name and email address.


7. Selecting Your Report Templates

To select your template:

  • Go to Settings > PIM Admin > Inspectors and Tap your name

  • Choose your preferred report template.


If you’re unsure which one to use, check your old device, ask a colleague, or email support@propertyinspectionmanager.com or check our Template Selection Guide

For further assistance, contact the PIM Support Team at support@propertyinspectionmanager.com