|Step 1. How To Create and Send a Work Request from PIM|
| Step 2: Completing Work Request in PIM|
|This presents the Work Request screen where you can fill in more details:|
Subject - Defaults to the Inspection Area where the image was taken. Edit as required.
Description - Enter notes detailing more information about the maintenance needing to be done.
Priority - Select the priority (required)as indicated in the image below: Low, Medium, High or Critical!
Target Date - Defaults to tomorrow's date, however, change as needed.
Created By Email: Defaults to the Inspectors email address.
Contact Details: Derived from the Tenant details for the Property as stated in Cirrus8. If these fields are blank the inspector's details will be used instead. Any follow-up notifications for the Work Request will use these contact details. If the contact telephone field is blank, the mobile number will default to the Inspectors mobile if configured in PIM Settings > PIM Admin > Inspectors.
Once a Work Request is submitted to Cirrus8/CirrusFM, any further notifications will be sent through to the Contact.
Anything with an asterisk * is required before tapping Done.
Once you tap Done you will see the confirmation that your Work Request has been successfully sent to Cirrus8/CirrusFM. Just tap OK!
Then tap Work Requests (2) and tap on your newly created Work Request (3) to view further information.
Once opened you can see your Subject, Description, and Attachment (Image) together with other details sent from PIM.
Any further workflow questions regarding Work Requests and Work Orders please contact Cirrus8 Support.
If you are having issues submitting your Work Requests in PIM please contact PIM Support.