If an inspection was created manually in PIM — rather than imported from Console Cloud — the completed report will not upload to Console Cloud automatically. You can still attach it manually by following the steps below. This also applies if you need to re-upload a report for any reason.
Step 1. Make sure you have your report file ready. After tapping Submit Inspection in PIM, a copy of the report is emailed to you as a PDF (or Word document if that's your default format). If you haven't received it, see our Sharing Reports and Photos guide for how to retrieve it.
Step 2. Log into Console Cloud and navigate to the property where you want to upload the report.
Step 3. Tap the Inspections tab (1), then tap the relevant scheduled inspection (2).

Step 4. Scroll down to the Reports section and click Upload (3).

Drag and drop your PDF or Word file into the upload area, or click Browse to locate the file on your computer.


Step 5. Once uploaded, the report will display as "Uploaded on [date]" and the button will change to Download, confirming the upload was successful.

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