Photos are an important element of any inspection.  They form a visual record and can be used as supporting evidence during a dispute. And with PIM now available on iPhones your pictures are crisp and remember to use your flash or torch mode in those dark areas! PIM v4.4.7 +(Check your version in PIM Settings) includes the redesigned camera interface, for all devices, plus the ability to now annotate photos and a few handy camera tools to make taking your photos even easier. 


If you are still using an older version of PIM, either upgrade now or check out the older Camera guide available here


Luckily PIM uses your device's built-in camera to produce high-quality photos automatically used within the report. All photos are labeled, to provide greater context of where the photo was taken, and an embedded Date/Time Stamp is also available in Settings > PIM Admin > Default Settings > Allow Date/Time on Photos. These photos can also be exported as individual high-resolution images using the Sharing Reports & Photos option, including Date/Time if needed.


So let's look at how to take great photos (and even annotate) in PIM. Watch the video below, use the written guide, or head over to our Youtube Channel - Taking Photos in PIM with Annotations.




Getting Started

Expand the relevant Inspection Area (or Sub Inspection Area), you can then tap directly on the Camera symbol on the right-hand side. You can also tap the Photos row, as before.  Both methods will launch the camera window ready for you to take your photos if none have already been taken.  Should you see a prompt requesting PIM access to your Camera just tap OK.


If you are already editing your Notes you also have the option to take photos using the camera icon from the keyboard shortcuts (at the top of the keyboard) or the right-hand side.



Once on the camera screen, there are three options for taking photos.


Option 1 - Take one photo at a time

Using the camera button as marked below "Photo", you will be able to take one photo at a time.   Just tap on the camera to take your shot.  

iPhone

1.  Flash - Tap to turn ON, Auto, OFF (available on iPhones and iPad Pro only) 

2.  Torch - When activated can light up dark areas for your inspections .  ie. inspecting inside an oven.

3.  Camera Roll - tap to access your camera roll, and add an existing photo rather than taking a new photo (refer to Option 3 below).

4.  Photo - Use this setting to take single images, one at a time.  You need to tap "Use Photo" between shots.

5.  Multi - used to take up to 20 images in succession without having to tap "Use Photo" between shots. (refer to Option 2 below)

6.  Done - to close camera window.



Once you take a photo you will see a still image with a number of options on the right. 


iPhone



  1. Add Notes - You may use this to highlight a specific issue or fault already referenced in your inspection notes. The notes will appear above the photo in the report.
  2. Include in Maintenance - If you are using the special Cleaning/Maintenance Report, or using Chintaro, you can tap to include a maintenance photo in this report.  For more information, on Cleaning/Maintenance reports, contact Support.
  3. Use as Cover Photo - Tap to make this your cover photo on the Routine inspection finished the report or as customised in your reports
  4. Use Photo - If you are happy with the still photo tap to save and return to the camera screen. You can now take your next photo
  5. Back/Retake - Tap to ignore this photo and take a new one.
  6. Edit - To annotate your image tap Edit to markup/draw your image. Refer to our How-To Guide - here.


Option 2 - Multi Mode

Multi mode (or PIM Burst Mode) lets you simply point and shoot without stopping to check or add notes. Just tap Multi above the camera button to turn this feature on. Please note that this feature is exclusive to PIM Premium accounts.


iPhone

Once Multi is activated, you can then use the normal camera button on the right to take multiple photos without interruptions. The only disadvantage is that if you need to add notes or make changes to where the photo is displayed, you will need to edit them later from the area photo list. (See Viewing Your Photos below.) 


Option 3 - Choose From Photo Library

You may have already taken all the property photos on the camera of your device, or imported from another device (Transfer Photos from iPhone to iPad for PIM using AirDrop).  Simply tap the Photo Library button to select up to 20 photos at a time from existing photos on your iPad/iPhone.


iPhone

You may be presented with this permission window, requesting access to your photo library, tap "Allow Access to All Photos"

Tap the Photo Library symbol (1) on the right to bring up your camera roll.  Select the photo(s) you wish to bring in (2), then tap Done (3).  

In the popup PIM Photo Library box, tap Add Photos to confirm.



Taking a Great Photo

The first step towards taking a good photo is to make the area as light as possible by opening curtains/blinds or turning on the lights.  There are also a number of screen options while taking the photo;

  • Focus - The camera has a built-in auto-focus, but you can tap on the screen to focus on a specific area.
  • Zoom - Use two fingers and spread apart to zoom in or close them together to zoom back out. Make sure you tap to focus before taking your photo
  • Brightness -  Tap on darker areas to brighten.  
  • Alignment - If your image is incorrectly displaying as portrait or landscape, rotate the iPad or iPhone in different directions a few times so the camera can get its bearings.  



No Photo Limits!

There are no limits to the number of photos you can take in Property Inspection Manager (PIM).  Some reports need only a few photos, others need hundreds, (even thousands!). That's perfectly ok, but remember too many photos on your finished report will take a long time to submit, and will use a lot of ink and paper when printing.



Viewing Your Photos

Photos will be displayed in the order they were taken.  From this screen you can do a number of things:


  1. Add Photo - Tap to add more photos.
  2. Edit - Tap to delete photos from the list.
  3. Tap Photo - Tap any photo to make changes such as adding notes, sharing the photo (a) or view the photo full screen including the ability to annotate (b).  The Sharing Photos option allows you to send the full-sized photo by email or saving to camera roll. This is great for maintenance or marketing purposes without needing to return to the office first. Refer to our guide here.



After viewing the photo full screen (by tapping b above) tap Edit to start Annotating your photo. Refer to our Annotation Guide here for more details.



If you experience any difficulties taking photos, sharing or annotating photos, please contact PIM Support.