Property Inspection Manager Support

We are always listening to your feedback and working hard to improve PIM, make PIM more friendly, and help you conduct Inspections no matter what industry you are in! 

We will be introducing the PIM Cloud dashboard alongside brilliant new features including Video capture into PIM very soon.

The PIM Cloud Dashboard is a huge step forward and will really help PIM users manage their accounts, and build an online database of inspections and high-resolution media content. It will also provide the platform for Assisted/Remote Inspections, Online Editing of Inspections and digital workflows.

+ Plenty of improvements behind the scenes in this update to make your inspection experience better than before. 

+ Plus when taking a photo, you can now toggle the photo to be automatically added to the Tenant Summary area. No more manual adding! 

+ Digitally complete information that appears on your Entry & Exit Inspection Reports. Items such as health issues, water meter readings, smoke alarm information, water efficiency, NBN, compliance and more are now available for all Australian States.

    + When processing Condition Reports from your Property Management System including Property Tree, Chintaro Cloud, PropertyMe, Cirrus8, Re-Leased and Console Cloud, REST and manual generic file processing PIM now imports and shows them as they are set in your Property Management System, i.e. Entry or Exit. 

    + For PCR Exit and Entry Inspections performed on the same day, PIM now correctly recognises the dates and imports them. 

    + A new Setting has been added under PIM Admin > Condition Report Settings > Reuse Inspection Area Text to give users the flexibility on whether they would like their Notes copied from an Entry to Exit or Exit to Entry. The existing Reuse Inspection Area Text setting has been moved to under Routine Report settings.  Defaults to ON.

    + When submitting reports, PIM now changes the status of the Inspection to ‘Inspected’ once the report has been submitted.

    + Ad-Hoc Inspections can now be created on-site without being scheduled in Cirrus8! When creating new Inspections in the app simply tap the 'i' icon in the Address field and select the Property or Lease you wish to conduct the Inspection for.  Plus Ad-Hoc Inspections now support caching if you are on-site and have no network connection. 

+ Re-Leased Improvements

+ Queensland State-Based Condition Reports have now been updated to reflect new legislation as of October 2022.

+ Huge improvements to how Inspections are submitted. Experience faster report generation for your Inspection reports plus fewer dropouts for those larger Inspections with 1000+ photo inspections! 

+ CSV Import Improvements (REST, Chintaro Basic and Generic File)

    + Added support for Generic files to handle Inspection Types like Routine, Entry, Ingoing, Outgoing & Exit.

    + Added time to Inspections import screen for REST and Chintaro Basic.

    + Refreshed Inspection screen for iOS12 devices.

    + Fixes for CSV Import files where you need to tap multiple times.

+ Ultra Wide Angle Zoom shots can now be taken in PIM when using your iPhone 11 or greater and is a great solution when you are struggling to keep everything in the frame. Whether you are taking a photo of a whole room, that perfect cover photo for your report, or zoomed in for a crack in the wall, PIM now caters to all your photo needs!

+ Importing Photos - The latest improvements in PIM allow you to add photos to your Inspections no matter where they are stored, whether that is in DropBox, OneDrive, iCloud, or even from your own cloud servers! Plus if you use the Photos app to tag your inspection photos before adding them to PIM or use iCloud Shared Albums, you can now easily add them to your Inspection with a few taps.